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Return & Refund Policy — HauraExclusive

At HauraExclusive, your satisfaction is our priority. Please read our return and refund policy carefully before placing your order.

Return Window You may request a return within 7 days of receiving your order. After 7 days, we are unable to accept return requests.

Eligibility for Returns To be eligible for a return, the following conditions must be met:

• The item must be unused and in its original condition
• The original packaging must be intact
• The item must not be damaged due to misuse or mishandling by the customer

Non-Returnable Items

• Items that have been used or worn
• Items returned after 7 days of delivery
• Items purchased on sale or at a discounted price

Damaged or Wrong Item Received If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with a photo/video as proof. We will arrange a full replacement or refund at no extra cost.

How to Request a Return Contact us on WhatsApp: +92 344 9437143 Please share your order details and reason for return. Our team will guide you through the process.

Refund Process

• For Cash on Delivery (COD) orders: Refunds will be processed via bank transfer within 5–7 business days after the returned item is received and inspected.
• Shipping charges are non-refundable.

Return Shipping

• If the return is due to our error (wrong or damaged item), we will cover the return shipping cost.
• For all other returns, the customer is responsible for return shipping charges.

Contact Us 📱 WhatsApp: +92 344 9437143 📧 Email: hauraexclusive1@gmail.com 🌐 www.hauraexclusive.store