Shipping Policy

Shipping Across Pakistan

At horaexclusive, we strive to deliver your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–5 business days

• Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges are displayed at checkout.

• Free shipping may be offered during promotional campaigns or on selected products.

Cash on Delivery (COD)

• Cash on Delivery is available in most cities across Pakistan.

• Please ensure that the shipping address and phone number provided are accurate.

• If our team cannot confirm your order after multiple contact attempts, the order may be cancelled.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) to monitor your delivery.

Incorrect Address

Customers are responsible for providing the correct shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delivery Attempts

If a delivery is refused or remains undelivered after courier delivery attempts, the order may be cancelled. Re-shipping charges may apply if the customer requests another delivery.

Delays

While we aim to deliver all orders on time, Hassanfabrichouse is not responsible for delays caused by courier companies, weather conditions, strikes, natural disasters, or other events beyond our control.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We are always happy to assist you.